
(Click cover art for order information.)
365 Foolish Mistakes Smart
Managers Commit Every Day: How and Why to Avoid Them
by Shri Henkel
Here’s a very surprising
statistic: Within the first 18 months on the job, 40 percent of all management
newcomers fail by either getting fired, quitting, or receiving a bad review,
according to Manchester Inc., a business consulting group. Some first-timers are
overwhelmed by their newfound power while some are weighed down by the
responsibility. But for most, the overriding concern is to avoid personal
failure.
This new groundbreaking
book will guide the new manager to success and avoid the many common mistakes
and pitfalls along the way. You will learn how to face the unique challenges
every day in your job and offer detailed and innovative solutions to help you
achieve your potential. Learn how to become a true leader who commands respect,
commitment, and credibility.
Topics include: what it
takes to be a manager, how to take charge, how to establish your authority, earn
respect and credibility, deal with social issues, how to be a leader, gain the
cooperation and commitment of others, manage yourself, interview tips, set
realistic goals, coaching skills, creative problem solving, sexual harassment
guidelines, how to manage multiple projects and assignments, how to delegate
effectively, successful meetings, communication barriers, dealing with
interruptions, developing self-confidence, turning around unacceptable
performance, dealing with stress, how to write effectively and clearly, how to
effectively use e-mail, employees that complain or are disagreeable, and
hundreds more.
In addition to the
comprehensive content in the book, we spent thousands of hours interviewing,
e-mailing, and communicating with hundreds of today’s most successful managers.
This book is a compilation of their secrets and proven successful ideas. If you
are interested in learning hundreds of hints, tricks, and secrets on how to be a
great first-time manager, then this book is for you.
ISBN-10: 0-910627-75-4 •
ISBN-13: 978-0-910627-75-7 288 Pages • Item # FMS-02 • $21.95
Reviews for 365 Mistakes -
“Shri Henkel has penned an insightful and
thought-provoking look at the numerous challenges business professionals face
every day. A quick read, full of indispensable advice, that should be required
reading for every new manager.”
—
Baron R. Birtcher
Former CEO of a California-based real
estate development firm, responsible for the management of over 400 employees
“The author’s knowledge is both expansive and insightful in
terms of business management practices. This book provides practical and useful
advice for managers at all levels of their career.”
— Peter I.
Dworsky, MPH, MICP, Special Operations
Coordinator
Monmouth Ocean Hospital Service
Corporation
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If you're new to Managing, this book is for you, August 21,
2006
Everyone needs to learn the "ropes" when she or he gets onto new
ground. Just as there is no shame in admitting you don't know
something about a new situation or product, there is also no shame
in needing to learn more about your job as a manager. All employees
have to learn the ins and outs of their jobs, regardless of whether
or not they are in a position with authority.
Henkel takes the new manager through each step of the process. From
the moment you walk in on your first day, to the day-by-day issues
that can and will come up, this book gives you common mistakes and
helps you learn to work effectively. If you read through the book
and refer to it as a refresher, you will find the confidence you
need to do your job well.
Henkel covers topics such as settling in, establishing authority,
and gaining respect. Effective leadership, interview techniques, and
ways to handle problems are also topics covered. And thorough
information on what Henkel considers the "Big Three"
topics--Communication, Delegation, Motivation--can be found in part
five of the book.
This book doesn't leave you hanging. It tells you ways to make good
decisions and how to approach your job effectively. It also tells
you what mistakes you might make as you go through your job...and
how best to avoid these problems.
Overall, this book is highly recommended for the new manager. Not
only will you gain some valuable insight, you will also gain more
self-assurance to fulfill your duties.
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Well-written and well-researched!, August 21, 2006
This book is a valuable and necessary reference for an employee
seeking his first management post, a new manager, or a seasoned
manager that wants to update his management style. With its
practical, `how-to' style, the book is designed to follow the reader
throughout her career and provides real-life solutions and best
practice to any managerial dilemmas he or she will face.
The book is well-researched and organized sequentially, beginning
with a manager's first steps, and goes on to define the managerial
role and how to facilitate and establish authority. In part two, the
book discusses how to perfect your management skills, and how to
improve your effectiveness as a manager. Readers will particularly
appreciate Chapter 8, `Dealing with People Outside Your Department'
and offers solutions on how to work with employees that are not
within your scope of authority.
The book maintains that the `big three' topics in
management--communication, delegation, and motiviation--are critical
to a manager's success, and these topics are covered in depth.
Several case studies throughout the book offer practical guidance to
existent work scenarios. The book is followed by a useful glossary
of common business, management, and leadership terms, making this
volume an invaluable and comprehensive guide to any modern-day
manager.
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A Great Reference For Managers, August 20, 2006
If you have ever read the Don't Sweat The Small Stuff series, you
will find this title just as simple to follow along and understand.
Written in simple language, it states mistakes #1 through #365 in a
grayscale box and then states just why that item can be considered a
mistake. Underneath the box, the author goes into more detail about
the "mistakes" and gives possible ways to avoid them completely.
With bulleted and numbered lists throughout the text, this volume is
full of information without being overwhelming. It gets to the point
and allows for quick reading whenever a manager might need a
refresher on a particular topic.
As with many titles offered through Atlantic Publishing, 365 Foolish
Mistakes Smart Managers Make Everyday has the Classified Case
Studies: directly from the experts pages. These short blurbs offer
advice from real-life managers who have made and learned from the
mistakes listed in the book.
Any manager in any field of work will find something useful within
the pages of this book. It would also make a welcome addition to
public and business library shelves. I would give it 5 out of 5
stars for its easy to read style, useful information, and helpful
examples.
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365 Foolish Mistakes, July 28, 2006
Everyone working in the business world needs a refresher course
now and then. We all get into a rut or make quick decisions; I found
this book to be a great "refresher course" on basics that we all
have forgotten over the years. It was very easy reading and great
for just a quick reference. I read it and now my supervisor wants to
read it!
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1 of 1 people found the following review helpful:
Handy people skills reference, July 28, 2006
I'm in the technology business, which makes it seem strange I'd
review a book from a publisher in the hospitality service industry.
Yet common sense manager tips that seem basic in other businesses
seem like a revelation in the tech business. With the emphasis on
services today, technical managers must treat people like people,
not like technical devices. Since many tech managers are promoted
for technical rather than people skills, a basic reference like this
should be on every new technical manager's desk.
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The Table of Contents
Introduction
Part One - Congratulations, You’re a Manager –
Now What?
Chapter 1 – New Manager – What's Next?
Start Off on the Right Foot
Take Your Time and Learn the Ropes
Phasing Out the Acting Supervisor
Chapter 2 - First Time Manager
Define Your Role
What Should You Expect?
Basic Functions of a Manager
Chapter 3 - What Managers Need to Know
Dealing With Tough Situations
Establishing an Effective Routine
Chapter 4 - Establish Authority in a Positive
and Productive Way
How to Establish Your Authority
How to Earn Your Employees' Respect
Some Employees Will Question Your Authority
Dealing With Employees Who Make You Look Bad
Part Two - Honing Your Skills
Chapter 5 - Leadership Skills for Managers
Create Trust With Employees
Learn From Mistakes and Take Responsibility
Chapter 6 - Management Skill for
Managers
Can You See the Big Picture?
Working With Other Managers
Identify Things You Need to Improve
Chapter 7 - Improving Your Managerial
Effectiveness
How to Excel as a Manager
Qualities of a Mensch
Maintain a Worker’s Mind and a Boss’ Actions
Chapter 8 - Dealing With People Outside Your
Department
Working With Other Work Groups
Don’t Let Other Managers Push You Around
Dealing With Office Politics
Chapter 9 – Support Your Boss
Show Support For Your Boss
How to Support Your Boss
When it Is Not Appropriate to Support Your Boss
Part Three - Building Your Team
Chapter 10 - Interviewing, Hiring, and Training
New Employees
Effective Interviewing
Effective Hiring
Effective Training
Chapter 11 – Managing People
How to Be a Better Boss
Be Their Boss--Not Their Friend
Be Firm, But Fair
Chapter 12 – Building a Positive Work
Environment
Dealing with Complainers
Creating a Team Mentality
Part Four - Dealing With Your Employees
Chapter 13 - Evaluations
Creating Effective Evaluations
Conducting Evaluations
When Workers Disagree With Your Evaluations
Chapter 14 - Discipline & Firing
Using Discipline With Your Employees
Times to Involve Your Boss in Discipline
When You Need to Fire Someone
Handling Sexual Harassment Situations
Chapter 15 - Effective Meetings
The Steps to Conducting an Effective Meeting
Making Your Meetings Productive
Chapter 16 - Scheduling
Keeping Employees Happy With Schedules
Eliminating Tardiness and Absenteeism
How to Deny Time Off
Overtime Issues
Part Five - The “Big Three” Topics
Chapter 17 - Communication
Communicating with Employees
Choosing the Best Type of Communication
Dealing with Questions
Chapter 18 - Delegation
How to Delegate
When You Should Delegate
When You Shouldn’t Delegate
Helping Team Members Take Risks
Chapter 19 - Motivation
Create and Maintain Positive Attitudes
Motivation Prompts Productivity
Avoid Showing Favoritism
Encourage Improvement
Deal with Below Normal Work
Conclusion